• To produce and provide high-quality products, sales, and after-sales services.
• To achieve a high level of customer satisfaction.
• To enhance personal and technical competencies with an innovative and creative approach.
• To establish a corporate culture open to development.
• To improve our business processes with the principle of continuous improvement.
• To identify customer expectations, communicate them to employees, and ensure understanding.
• To adapt new technologies to our processes.
• To provide our customers with fast, effective, and economical solutions.
• To become a highly competitive company in our sector.
• To use our corporate resources efficiently to achieve our quality objectives.
• To ensure the continuity of our quality management system.
• To work in compliance with the legal regulations of our domestic and international customers.

Environmental Policy

• To comply with the legal and other requirements we are obliged to meet regarding the environment.
• To use energy efficiently, conserve natural resources, and reduce their consumption.
• To minimize waste generation as much as possible, and support recycling and recovery.
• To set environmental goals and objectives, monitor them regularly, and ensure their continuous improvement.
• To use raw materials with minimal environmental impact, supported by technologies that cause the least harm to the environment within technical and commercial feasibility.
• To identify potential environmental accident risks in advance and take necessary measures promptly and effectively.
• To raise awareness on environmental issues among our employees, suppliers, subcontractors, and society through effective communication and training.
• To commit to raising awareness about the importance, monitoring, and tracking of climate change among senior management, employees, and all stakeholders, ensuring compliance with mandatory or voluntary obligations and sustainability in this regard.
• Any party directly, indirectly, or significantly affected by Dolu Oyuncak San. ve Tic. A.Ş.'s environmental activities can lodge a complaint through our website or via the environmental complaint hotline at 0850 800 2424.